Connect to an instance

To interact with a database in an instance, you need to establish a connection.

  1. Go to Import, Explore or Query.

  2. Select Status and from there you can connect to an instance.

  3. You may need your Username and Password credentials.

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Figure 1. Connection banner
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Figure 2. Connection modal

Connection

Aura connection uses an automated fail over, initially attempting to use neo4j+s:// but switching to https:// if an issue is identified.

The protocol is used for the communication between the Neo4j database server and the client application or tool. The default is neo4j+s//.

The connection method protocol is used for the communication between the Neo4j database server and the client application or tool. For more information about connection schemes, see Operations Manual → Configure network connectors and Bolt Protocol.

neo4j+s://

Establishes a TLS-encrypted connection to Neo4j using the Bolt protocol over WebSockets, with full certificate validation. Use for optimal performance.

https://

TLS encrypted connection to Neo4j over HTTPS (Query API), with full certificate validation. Use in environments where port restrictions may prevent access to the Bolt port.

Errors

In an enterprise environment with restrictive networking, connection errors are sometimes caused because non-standard ports (like the Bolt protocol) are ignored, or blocked by firewalls when using neo4j+s://.

Switching to https:// can address connection issues and ensure seamless connectivity without extra configuration.